Data Breach and Customer Information Leak
In early 2024, Zomato, a leading food delivery platform, suffered a data breach that exposed the personal information of over 15 million users. Hackers exploited a vulnerability in the platform’s database, leaking names, email addresses, and hashed passwords.
Solution
Identified and patched the database vulnerability through immediate security updates.
Enforced password resets for all affected accounts and encouraged two-factor authentication (2FA).
Conducted a security audit to identify potential loopholes and improve database security.
Implemented an AI-powered anomaly detection system to monitor unusual login attempts.
Result
Minimized the impact of the data breach by securing affected accounts.
Improved security awareness among users, encouraging safer password practices.
Strengthened data encryption and enhanced system monitoring to prevent future breaches.
Ransomware Attack on POS Systems
In mid-2024, Domino’s Pizza experienced a ransomware attack that targeted its Point of Sale (POS) systems, crippling online and in-store operations. The attackers encrypted critical transaction data and demanded a ransom to restore functionality.
Solution
Isolated affected POS systems and activated the company’s incident response plan.
Restored operations using secured offline backups to avoid paying the ransom.
Upgraded POS security with end-to-end encryption and real-time threat monitoring.
Introduced regular cybersecurity training for franchisees and employees to recognize threats.
Result
Restored POS systems without paying the ransom, minimizing financial losses.
Enhanced POS system resilience and introduced proactive threat monitoring.
Strengthened cybersecurity awareness and compliance across franchise locations.
API Vulnerability in Payment Gateway
In 2025, Swiggy, India’s popular food delivery service, identified a critical API vulnerability that exposed customer payment details during online transactions. The flaw could have allowed hackers to manipulate payment data and compromise sensitive information.
Solution
Conducted a thorough code review to identify and patch the vulnerable API.
Implemented OAuth 2.0 protocols, token validation, and secure API authentication.
Deployed an API gateway with rate limiting and advanced threat detection.
Performed regular API security audits and penetration testing to identify risks.
Result
Secured the payment gateway, preventing potential exploitation.
Improved API security and implemented stringent validation measures.
Strengthened compliance with PCI-DSS standards to safeguard customer transactions.
Phishing Attack Targeting Franchise Employee Credentials
In 2025, McDonald’s faced a phishing attack that targeted franchise employees, aiming to steal login credentials for internal management systems. The phishing emails mimicked official communications, luring employees into providing sensitive access details.
Solution
Implemented advanced phishing detection tools with AI-powered email filtering.
Conducted cybersecurity awareness programs to train employees on identifying phishing attempts.
Enforced multi-factor authentication (MFA) for all internal systems and accounts.
Introduced a phishing simulation program to assess and improve employee responses.
Result
Prevented unauthorized access by blocking suspicious login attempts.
Reduced phishing susceptibility by 80% through enhanced employee awareness.
Improved internal security protocols and incident response readiness.